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1/2 DAY VIRTUAL COURSE: Managing Poor Performers

If you are a member of HRNZ, please log in through the HRNZ website to access your member discount.

All pricing includes GST.

Virtual Fee:

  • HRNZ Member = $337.00
  • Non-member = $407.00

This half-day course is limited to 25 attendees and will be delivered online via Zoom.

Poorly performing employees will consistently make mistakes, miss deadlines, or lack appropriate skills to properly perform their jobs.

Most Kiwi employers will have poor performers at some stage but avoid performance management for fear of getting the process wrong.

This virtual half-day course is practical and designed to assist you with formal performance management processes so you can comply with the law.

Course Overview

This live and virtual course is a comprehensive overview of the performance management framework.

Delays in performance management affect team performance and productivity. Managers fed up with poor performers may dismiss them without proper process, causing costly unfair dismissals.

Find out how to avoid poor performance in the first place, and informally address performance issues through coaching staff and feedback for improved performance.

Identify your employment law obligations to comply with the law. This course is practical and designed to assist you in writing performance improvement plans and attending performance management meetings.

We will discuss practical options for continued non-performance, including performance improvement plans and issuing graduated warnings to dismissal.

What to expect

Our employment lawyer Julia Shallcrass will help you meet your legal obligations on performance management to reduce the risk of personal grievances. Participants will explore case law and case studies to help you deal with performance issues.

Attendees will receive a digital workbook which provides a comprehensive guide to managing poor performers. This course includes activities for you to discuss in small groups.

Who is this course for?

This course is useful for all HR professionals, particularly those in their first 5 years of practice, or who want the confidence to effectively manage poor performers. It will be useful for people managers and business owners seeking practice guidance on how to improve staff performance and manage poor performers with reduced risk.


“I found this course really helpful, and presenter was very knowledgeable and utilised the attendees’ knowledge and skill” Jessica, HR Advisor

“The presenter was well versed in the subject area and I felt confident that she would be able to answer any question that related to ER in the workplace. The stories made the content real and practical.” Michael, HR Business Partner

“It was a great course. Very informative and well organized. The presenter was brilliant. She was engaging and supportive. It was evident that the presenters aim was to give us all a great experience due to her willingness to leave no question unanswered. I was reluctant to attend a zoom training course at first but it surpassed my expectations by far.” Amanda, Human Resources Advisor

All personal development events are subject to HRNZ Terms and Conditions.

Registrations close 12:00pm Friday 2 June.

Facilitated by Julia Shallcrass - Kiwiboss

As founder of KiwiBoss, Julia Shallcrass is an employment lawyer with expertise in upskilling HR professionals to create high-performing workplaces. Julia is part of the KiwiBoss team that facilitates inhouse training throughout New Zealand. Julia presents practical and engaging virtual courses through HRNZ, Engineering NZ and Business South to help HR professionals and people managers comply with the law and improve team performance. She regularly presents webinars through CCH Learning. Through her 4-week online course “Leader’s Guide to Performance Management”, Julia develops team leaders and managers to improve team results. Julia is an employment columnist for the NZ Herald.

Cancellation Policy

An appropriate substitute participant is welcome any time before the course starts. Please let us know the replacement's name. If you have booked on a member price and a non member is to attend in your place you will be invoiced for the difference in price.

A refund of fees will be made if a cancellation is received in writing at least 10 working days prior to the commencement of the course.

Regrettably, no refunds can be made for cancellations received after this date and you are liable for the full cost of attendance at the course.