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AUCKLAND: A ‘moment that matters’ approach to performance management


Join Mark Daldorf, Director, People & Capability, VUW, for an interactive and engaging session on understanding how organisations can pivot to a new performance management system, focused on change management through processes such as capability-based role design and developmental processes. Mark will specifically focus on IRD as a case study for this topic.

Mark's session aims to bring insights into new ways of managing the performance of employees, thus moving from traditional performance management.

About our Presenter

Mark joined Te Herenga Waka in March 2022 with over 30 years of management experience in leading Human Resources professionals through periods of change and transformation.

Mark was recently the Head of People and Capability at Airways New Zealand where he has, over the past 18 months, repositioned and upskilled the People function within Airways to meet the challenges presented by COVID-19 and prepare for a more digital world.

Prior to that, he led a human resources team of 135 through a successful $1.6 billion, five-year transformation at Inland Revenue and a team of 40 at Foodstuffs Wellington through a merger into Foodstuffs North Island. He has also held senior human resources positions with several international institutions including Standard Chartered Bank and Emirates Airline; and has worked internationally in Australia, Dubai, Singapore, and South Korea.

Over the past 20 years, Mark has had a variety of experience within the tertiary education sector as a member of advisory boards for business and management schools around the world. He has been a peer review team member for EQUIS accreditations for 25 business schools globally, including two in New Zealand. Mark has been a member of the Advisory Board at Bradford School of Management and the Global Business Consortium at the London Business School. He was also a founding member of the Advisory Board for the British University in Dubai.


  • HRNZ Members = FREE
  • HRNZ Student Members = FREE
  • Non Members = $25.00

Please note our prices include GST.

To Register

HRNZ Members: to receive the discounted Member rates or FREE Member registrations (where available) click on the LOGIN Link under the BUY TICKETS Button, then register through the BUY TICKETS link.

Non-members: register using the BUY TICKETS link in the Event Listing.


Fees will be due for payment in full prior to the event and are non-refundable unless cancellation has been confirmed by email to [email protected] prior to the event. No shows will be charged. Substitutes welcome.

Cancellations and Refunds

To receive a full refund cancellations must be received by HRNZ by email to [email protected] two working days before the day of the event.

Cancellations after this time and/or 'no shows' on the day will be payable in full.

Appropriate substitutions are welcome - please email [email protected] with their details.