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Line managers ill-equipped to address conflict at work

A quarter of employees think bullying and harassment are overlooked in their organisation, according to new CIPD research.

The report from the CIPD, which was published last week and surveyed more than 2,000 employers and staff in the UK, states that it is line managers who are more likely to be responsible for workplace bullying than any other group in the workplace. This has led to calls for more support and training for those in people management roles.

The report found that two-fifths (40 per cent) of employees who had experienced bullying and harassment at work said their line manager was responsible. This compares to 29 per cent who said a colleague within their team was responsible, 18 per cent who cited colleagues elsewhere in the organisation, and just 5 per cent who said a customer or client was responsible for bullying.