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GIG Economy

A gig economy is an economy where organisations rely more on freelancers and independent contractors instead of full-time employees. Temporary positions and flexible jobs are common.

Good Faith Bargaining

A duty under Section 4 of the Employment Relations Act 2000 to conduct negotiations where two parties meet and confer at reasonable times with open minds and the intention of reaching an agreement.

Gross Misconduct

An act committed by any personnel likely to lead to Summary Dismissal.

Human Capital

The collective knowledge, skills and abilities of an organisation’s employees.

Human-Centered Design

Human-centered design is a creative approach to problem solving. It involves the human perspective in all steps of the problem-solving process.


Individual Employment Agreement (IEA) – The legal relationship between an employee and employer. See Part 6 of the Employment Relations Act 2000.

Incentive Pay

Additional compensation used to motivate and to reward employees for exceeding performance or productivity goals.

Independent Contractor

A person who works for him/herself but has a contract for services with another person/organisation.


The process of introducing a new employee into the organisation.

Intangible Rewards

Non-monetary re-enforces such as praise given to an employee in recognition of a job well done, or a particular achievement.

Job Analysis

The preparatory stage for writing job descriptions.

Job Description

A written description of a job which includes information regarding the general nature of the work to be performed, specific responsibilities and duties, and the employee characteristics required to perform the job.