Deel
About
Deel is an HR technology platform that facilitates global hiring, HR operations, benefits and payroll with compliance front of mind. As an 'employer of record', Deel helps clients to hire and manage overseas talent without having to worry about navigating complex local employment laws or setting up a legal entity on the ground.
Deel has solutions for organisation's of all sizes – from small-to-medium sized businesses to enterprise level organisations – and can facilitate every aspect of global talent management.
We provide global payroll services for any organisation looking to hire, pay and manage talent in multiple countries and also offer immigration/visa support, employee benefits and a range of HR services, such as people directories, HR templates, workflows and more. The latter is offered for free to organisations with less than 200 employees, as we believe essential HR services should be freely available.
Importantly, we also protect clients against misclassification risks and create locally compliant employment contracts, so you can rest assured that your organisation is protected from any legal repercussions.
Deel is a trusted partner for over 15,000 organisations across the globe – including Crimson Education, Letterboxd and LawVu based in New Zealand.
We're passionate about helping organisations to embrace new ways of working, get critical skills into their businesses and expand their workforce into global markets with compliance and ease front of mind.
Work is no longer confined to the four walls of your office. Deel helps employers open up their organisation to a world of skills, talent and opportunity.
HRNZ Q/A
Describe your product or service and what it delivers:
Deel is an HR technology platform that facilitates global hiring, HR operations, benefits and payroll with compliance front of mind. As an 'employer of record' (EOR), it allows clients to hire and manage overseas talent without having to worry about navigating local employment laws.
What size business or organisation does your product/ service suit?
Deel's offering suits organisations of all sizes. We can provide global payroll services for any organisation looking to hire, pay and manage talent in multiple countries. We also offer Deel HR which includes people directories, HR templates, workflows and more, which is suitable for all business sizes and free for companies with less than 200 employees.
What kinds of organisations may be interested in your product/ service?
Deel has clients of all shapes and sizes, with over 15,000 clients globally. We work with big names from Nike, Dropbox, Shopify, Notion and Subway, though to smaller start-ups that are looking to secure and manage talent overseas. Some of our most notable clients in New Zealand include Crimson Education, Letterboxd and LawVu.
How long has your product/ service been on the market?
Deel was first launched in 2019 by Alex Bouaziz and Shuo Wang. In just under four years, the company has grown to 2000+ team members worldwide in over 100 different countries, and raised over $600 million in funding. It has 15,000+ customers across the world, including Shopify, Nike, and Cloudflare.
What does your standard product cost?
Deel's price range is designed to align with different business needs and sizes.
● Deel HR is free for organisations with less than 200 employees, as we believe that essential HR resources should be freely available to small businesses.
● Deel's employer of record (EOR) services start at $599 per month, which allows clients to hire in over 100 countries without having to set up a legal entity.
● Deel's contracting services start at $49 per month, which help you to compliantly manage and pay international contractors.
● Deel's global payroll, which allows you to run multi-country payroll in 100+ countries, and our immigration services, which handles sponsor visas in 25+ countries, are priced accordingly to different business needs. Our team of experts will provide you with a quote based on your unique needs.
Is your product an off the shelf solution, or does it require customisation?
Deel's range of products and services are designed to equip you with all the tools and expertise you need to manage a global team. We can provide you with a customised suite of resources to suit your organisation's unique needs.
For example, some organisations may just want support managing the compliance side of global payroll, in which case we can set up and manage that for them.
Other organisations operating without a dedicated HR team may need more support with the fundamentals, as well as with hiring global talent, so they will utilise both Deel HR and our EOR/contracting services
Deel is also designed to integrate with your existing tech and pairs with platforms such as Slack, Workday, Xero, Expensify and more.
How long does your product take to implement? How does customisation impact this?
There is no extensive set up or onboarding required to use Deel. Following a call with our team to help you get set up, it takes only a matter of minutes to access the tools and resources that you need.
Deel helps its customers to spend 51% less time on onboarding global employees and saves them 86 hours each month by automating HR admin.
What is your post-implementation support? Are there costs to this or is the up-front cost inclusive of additional support?
Speed is one of Deel's key values. We pride ourselves on being proactive and quick to respond.
Each Deel customer will have a dedicated customer success expert who is available to help them at any point throughout the day.
We also have a 24-hour support centre that has a turnaround time of 5 minutes for live chats and 8 hours for queries sent via webform request. Plus, we have a comprehensive library of supporting materials.
Is your product an off the shelf solution, or does it require customisation?
Deel's range of products and services are designed to equip you with all the tools and expertise you need to manage a global team. We can provide you with a customised suite of resources to suit your organisation's unique needs.
For example, some organisations may just want support managing the compliance side of global payroll, in which case we can set up and manage that for them.
Other organisations operating without a dedicated HR team may need more support with the fundamentals, as well as with hiring global talent, so they will utilise both Deel HR and our EOR/contracting services.
How long does your product take to implement? How does customisation impact this?
There is no extensive set up or onboarding required to use Deel. Following a call with our team to help you get set up, it takes only a matter of minutes to access the tools and resources that you need.
Deel helps its customers to spend 51% less time on onboarding global employees and saves them 86 hours each month by automating HR admin.
What is your post-implementation support? Are there costs to this or is the up-front cost inclusive of additional support?
Speed is one of Deel's key values. We pride ourselves on being proactive and quick to respond.
Each Deel customer will have a dedicated customer success expert who is available to help them at any point throughout the day.
We also have a 24-hour support centre that has a turnaround time of 5 minutes for live chats and 8 hours for queries sent via webform request. Plus, we have a comprehensive library of supporting materials.
Would you be able to provide example customers/ organisations who would be willing to allow site-visits for potential customers to view a demonstration of the product or service in action?
Deel is happy to demo its platform to anyone interested in learning more. We also have an extensive suite of customer case studies outlining how Deel has supported its clients to access and manage talent from all over the world.
