How can HR unlock AI potential

Companies today are dealing with unprecedented levels of uncertainty and change, from geopolitical shifts to the emergence of innovative technologies and new working norms. Artificial intelligence (AI) is just one factor disrupting the workplace; however, while it’s a commonplace term in executive discussions, many are still struggling to unlock its potential. In fact, while nine out of 10 companies perceive AI as an opportunity, fewer than 40 per cent report any value driven by AI in the last three years – a stunning statistic.

Interestingly, data from a Boston Consulting Group and MIT Sloan Management Review article shows that the challenges most companies face are organisational as opposed to technological, and that leaders who see AI as purely the remit of their technology functions struggle massively to derive value from their efforts.

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